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Privacy

Privacy Policy

Draft — for owner review

This policy explains what information we collect when you use this site and how it is handled. It applies to inquiries, orders and distributor applications submitted through rkremedies.in.

Information we collect

We collect only what we need to respond to you and run the business:

  • Contact and business details you submit — name, phone, email, business name, state/district and GSTIN — through inquiry or distributor application forms.
  • Order and inquiry history, including products requested and dispatch details.
  • Basic technical data such as browser type and pages visited, used to keep the site working reliably.

How we use it

  • To respond to inquiries, quotes and distributor applications.
  • To process orders, issue GST invoices and arrange dispatch.
  • To send trade updates you have opted into — every message lets you opt out.
  • To meet legal, tax and record-keeping requirements that apply to us.

Sharing your information

We do not sell personal information. Details are shared only with service providers who help us operate — transport partners, communication tools and payment channels — and with authorities where the law requires it. Distributor details shared with co-marketing partners are limited to what the programme needs, with your consent.

Data protection

We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 to the extent it applies to us, and keep access limited to team members who need it. Payment transactions are handled by payment providers; we do not store card details.

Your choices

  • Ask what information we hold about you and request a correction.
  • Request deletion of your details, subject to the records we must keep for tax and legal purposes.
  • Opt out of trade updates at any time.

Contact

For privacy questions, call us on +91 78786 66686 or write to us at our Junagadh address listed in the site footer. We aim to respond within a reasonable period of receiving your request.